As the leading automotive funding and retailing group, our people are crucial to our success.
For us, attitude is everything and we look for people who are passionate, focused, creative, positive, and committed.
Evolution Funding has achieved huge growth and success in all areas of our business. Could our future success be down to you?
In return we offer a supportive and rewarding environment that recognises individuals but rewards high performing teams. This is backed up by training and development that is market-leading in our sector and industry.
Evolution Funding is the UK’s leading automotive funding and retailing group and we are currently seeking to expand our Sales Support Team within New Business.
Working as part of an energetic and driven team, that is at the forefront of Evolution Funding, you will be responsible for maintaining a professional and excellent representation of the company.
You will be an integral part of a wider team, working in a great atmosphere with opportunities for development and progression.
Duties will include:
• Processing incoming calls and email queries from dealers, funders and customers
• Working alongside the Underwriting Team to process applications efficiently and accurately
• Liaising with other internal departments and the external field team.
• Speaking with our funders regarding finance applications
Qualities and Experience:
• Professional approach
• Great telephone manner
• Good multi-tasker
• Organisational skills
• Excellent time keeping
Previous experience within an office environment is preferred but full training will be provided
The role of a Pay out Administrator is to ensure all customer documentation is checked and processed in an effective manner in line with company policy.
Key duties and responsibilities:
To proactively review and work through all customer finance documentation and proofs for accuracy.
Checking security and ID documents including residency for fraud and debt (if relevant)
Deal with day to day problems arising from payouts and liaising with internal departments and account managers to resolve in a timely manner.
Supporting and advising account managers and sales support with pay out queries.
Ensuring documentation is processed, recorded and uploaded onto the computerised system accurately and within relevant timescales.
Respond to pay out queries from other colleagues, dealers, funders and customers.
Discuss and negotiate time frames and document errors with our funders.
Building a relationship with our partnerships in a friendly and positive manner.
To maintain confidentiality over personal information relating to our people, partnerships and customers.
To support and contribute toward the development of the pay-out systems and procedures.
Competencies and Experience
Awareness of Data Protection and Financial Conduct Authority (FCA) regulations
Experience within the motor industry is desirable
Excellent attention to detail.
Excellent Customer Service skills.
Excellent Telephone Manner
IT skills and experience.
Good Financial awareness
Good Organisation/Time Management Skills.
Excellent Communication Skills.
You will also need to be a team player with a professional approach to work and able to work using own initiative
The role of Underwriter at Evolution Funding is to assess and analyse car finance proposals from customers across the U.K, in order to obtain the best customer outcome and place customers with appropriate lenders. To take into account important determinants such as creditworthiness, affordability and vulnerability from a wide range of sources.
Previous underwriting experience is desirable
Full Clean Driving License
Excellent organisational skills
Ability to work independently
Attention to detail, ability to work accurately and determine own priorities
Proactive – adapt to change and suggest improvements
Providing the best quality service to all members of staff
Confident at communicating at all levels up to Director
Job Type: Full-time
A leading automotive funding and retailing group, Evolution Funding employs 270+ people UK-wide.
Our Motor Finance division provides market-leading motor finance products to consumers via 4000+ approved dealer partners and groups, as well as providing a suite of pre-screening, lead generation and POS digital technologies.
Our technology, coupled with our unique data insights, has driven a more agile and sophisticated approach to delivering motor finance.
Our proprietary software systems, developed by our in-house development team, ensure that not only do we stay ahead of the competition but we also continue to deliver one of the best digitally-driven motor finance propositions in the market.
Via our partnerships with 32+ lenders, along with our own lending facility, we can cater for the entire credit spectrum, as well as niche and specialist sectors. We are able to deliver accepts where other brokers decline, with a standard and speed of service that sets us apart from other brokers.
Evolution consistently achieves both industry and wider recognition. This includes: ‘Best Broker’ (Car Finance Awards, 2017 & 2016); ‘Broker of the Year’ (F&I Awards, 2015 & 2016); ‘Intermediary of the Year’ (Motor Finance Awards, 2017 & 2016); ‘Fastest Growing Larger Company of the Year’ (Northern Tech Awards, 2017); listed in the Investec Mid-Market 100, a ranking of the UK’s fastest-growing private companies; identified as one of London Stock Exchange’s ‘1000 Companies to Inspire Britain’ (2015, 2016 and 2017).
Our Finance Specialist role is telephone based and involves contacting and helping subprime customers following their application for car finance. There is no cold calling and all calls are follow ups from customer applications.
The role involves building customer relationships, guiding and explaining to customers the outcome changes following their initial application.
Working within a team environment, your ability to engage with your colleagues as well as customers will be essential. You will be expected to work closely with internal Account Managers and our external partners such as dealers.
Our business is authorised and regulated by the FCA so regulatory knowledge is required and is an area we give training and support on.
This is an excellent opportunity to join a growing part of Evolution Funding and a very ambitious team.
• Competent in the use of IT systems.
• Customer service and sales experience, either face to face or over the telephone
• Ability to gain customers trust and confidence.
• Confident with strong communication skills.
• Be able to plan your own workload.
• Team player – be prepared to help others.
• Customer centric – we love to offer fantastic service, it’s even more rewarding when our customers tell us.
• Ability to work to rules and regulations, we work in a regulated sector so we have to comply with FCA regulations.
Benefits: By joining an established company who are leaders in the motor finance industry you can expect an enthusiastic team, a friendly atmosphere, generous pension scheme, 28 days holiday (including bank holidays), uncapped bonus with OTE of circa £25k, optional weekend overtime.
Brief description of role:
We are looking for a conscientious fully experienced SMART technician to join our existing team in Sheffield.
As a SMART technician you will carry out small to medium repair works on all makes of vehicle, i.e. small dents, paintwork and scratch repairs, alloy wheel refurbishing, bumper repairs etc.
You will work closely with the whole team, Valeters, Vehicle imaging, Repair technicians and site supervisors to ensure that the cars are completed to the companies standard and within the agreed timeframe.
Being able to organise and prioritise your workload is an essential requirement
These repairs will be to nearly new vehicles to bring them back to showroom condition
Key duties and responsibilities:
• Carry out SMART repairs to motor vehicles.
• To work safely adhering to Company policy.
• To complete any work in an effective and efficient manner.
• To adopt a “right first time” attitude.
• To maintain a suitable level of relevant technical knowledge.
• Carry out administration associated with task in hand.
• Keep work area clean and tidy.
• Preferably ATA accredited
• NVQ level 1, 2 & 3
• 3 years’ experience a SMART repair/vehicle painter
• Conversant with latest SMART repair methods and techniques
• Professional, dependable, self-motivated
• Attain high quality standards in line with the company brand
• Work well under pressure
• Good time management and organisation
• Ability to work on your own initiative and as part of the team
• Results and target orientated
• Positive attitude
• Confidently communicate with supervisor
• Full UK driving licence
Hours: Full time – Monday – Friday 8.30am – 5.00pm, Alternate Saturdays 8.30am – 12.30pm
Main Purpose of the role:
To guide customers and maximise vehicle sales opportunities whilst maintaining excellent customer service levels in line with our company visions and values.
Understand all products by researching their features and capabilities, as well as comparing and contrasting competitive models.
Meeting and Greeting potential buyers by keeping good rapport with previous and new customers; also by suggesting trade-ins; respond to enquiries; recommend sales campaigns and promotions.
Qualify buyers by understanding their interests and requirements; matching requirements and interests to various models, etc.
Close sales by overcoming objection(s); complete sales orders; explain provisions; offer services, warranties and financing; collect payment and handover the vehicle.
Perform walk-arounds with new and old customers and demonstrate features of suitable vehicles and ensure that customers understand the vehicle’s operating features, paperwork and warranty upon handover.
Establish and maintain the follow-up procedure in accordance with the sales process and CRM system
Report to the sales manager regarding reviews, sales statistics, and planned activities to improve sales
Update own job knowledge by participating in educational opportunities, sales meetings and training provided by the company
Maximising Profit by adhering to the sales process and achieving monthly KPI’s for unit sales, profit per unit, finance penetration and add-on products whilst maintaining high levels of FCA compliance.
Competencies and Experience required:
Previous experience of sales in a customer facing environment
Excellent communication skills
Ability to use MS Word & Excel
Full UK driving licence
Calm under pressure
Job Type: Full-time
The role of My Car Credit Specialist involves interacting with customers who have applied for car finance online. This will include building customer relationships, guiding customers through regulatory documentation and completing anti-fraud checks with customers. We work within a team environment so your ability to engage with your colleagues as well as customers will be essential.
The role also involves working closely with our dealer partners to assist in supplying vehicles to customers. Our business is authorised and regulated by the FCA so you will be working within a controlled environment. You will be trained to a high level to ensure that you work within our regulatory framework but still have scope to talk to customers freely.
This is an excellent opportunity to join a growing part of Evolution Funding and a very ambitious team. Career opportunities are expected to open up to the right people quite quickly, so if you have the ability and the drive, we will be delighted to help you develop.
Sales experience either face to face or via the telephone is preferred.
General administration skills.
Competent in the use of IT systems is preferred.
Ability to gain customers trust and confidence.
You should be confident and have strong communication skills.
Be able to plan your own workload.
Team player – be prepared to help others.
Customer centric – we love to offer fantastic service, it’s even more rewarding when our customers tell us.
Ability to work to rules and regulations, we work in a regulated sector so we have to comply with FCA regulations.
Salary: Up to £16,500, experience dependent.
Plus non discretionary bonus scheme and optional weekend overtime.
Job Type: Full-time