| FUNDER (Some funders lines may close earlier than stated below) |
REPORTED U/W TIMES | REPORTED PAYOUT TIMES* | KNOWN CURRENT ISSUES |
| Alphera 09:00-18:00 (Weekdays) |
3 hours | 22 hours | |
| BNP 09:00-18:00 (Weekdays) |
<30 mins | 24 hours | 24 hours for validation calls delaying payout. |
| Close 09:00-18:00 (Weekdays) |
3 hour | 36 hours | 24 hours for validation calls delaying payout. |
| MotoNovo 09:00-19:00 |
<1 hour | e-Sign – 4-6 hours / wet-sign 3-4 hours | |
| Northridge 09:00-17:00 |
1 hour | 48 hours | |
| Oodle 09:00-19:00 (Weekdays) |
<30 mins | 36 hours | Sending open banking to customers is slowing turnaround time.
Proofs check turnaround – 2-3 hours |
| PCF 08:00-19:00 (Weekdays) |
1 hour | 5 hours | |
| Paragon 09:00-17:00 (Weekdays) |
4 hours | 24 hours | Validation calls delaying payout. |
| Startline 08:00-20:00 (Weekdays) |
1 hour | 24 hours | |
| Advantage 09:00-17:00 (Weekdays) |
<30 mins | 4-5 hours | Deals referred for further checks 24 hours+.
Proofs check turnaround – 2 hours |
| Billing 09:00-17:00 (Weekdays) |
2 hours | 24 hours | Validation calls on all deals.
Proofs check turnaround – 4-5 hours |
| Mobile Money 09:00-18:00 (Weekdays) |
2 hours | 5 hours | |
| Marsh 09:00-18:00 (Weekdays) |
1 hour | 24 hours | Validation calls on all deals slowing turnaround times.
Proofs check turnaround – 5 hours |
| Moneybarn 08:00-17:30 (Weekdays) |
72 hours | 48 hours | Bank Statements Affordability – working from 14/01 13:38
Payslips Affordability – working from 15/01 17:25 Onboarding – working from 16/01 11:22 |
| SMF (TFC) 09:00-17:00 (Weekdays) |
<30 mins | 24 hours | Needing delivery/collection date to be confirmed by customer on each deal. Proofs check turnaround – 3-4 hours |
| Laser 09:00-17:00 (Weekdays) |
<30 mins | 3-4 hours | Funder require customer call on every deal which is impacting some payouts. |
| Moneyway 09:00-18:00 (Weekdays) |
<30 mins | 3-4 hours | Proofs check turnaround – 24+ hours – prioritising payouts over proofs |
Evolution Proofs Team – Proof emails are being worked on from 24/12 – Please note: Only one proofs member in till after new year
* Please note that reported payout times relate to the funder turnaround time after Evolution have checked and sent to funder