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The leading automotive funding and retailing group The leading automotive funding and retailing group
  • About
    • About Us
    • Our Values
    • The Teams
      • Board of Directors
      • Leadership
    • Awards
    • Compliance
  • Our Brands
    • Evolution Motor Finance
    • Evolution Loans
    • Direct-to-consumer Brands
  • Our Technology
    • Online Car Finance
    • Tech Strategy
    • Videos
  • Careers
  • News
  • Contact
  • Dealer Login

Funder Customer Care Contact Details

Home » Funder Customer Care Contact Details
FUNDER NAME TELEPHONE EMAIL ADDRESS INSTRUCTIONS
1st Stop 01914 921 919 hp@1ststop.co.uk Online form: https://www.1ststop.co.uk/car-finance/payment-holiday-request/
Advantage 01472 233 200

(Option 2, then Option 1)

enquiries@advantage-finance.co.uk Online form: https://www.advantage-finance.co.uk/home/covidinformation.asp

Opening hours for calls: Monday to Friday, 8am – 6pm; Saturday & Bank Holidays, 10am – 4pm.

Aldermore  0118 055 6675 Online form: https://www.aldermore.co.uk/help-centre/coronavirus/coronavirus-information-for-business-finance-customers/asset-finance-payment-deferral-form/
Alphera 0370 505 0125 customer.services@alpheraafs.co.uk Monday to Friday 8am-7pm; Saturday 9am-5pm; Sunday 10am-4pm.

Self-service portal: www.myfinance.alphera.co.uk

Online form: https://alphera.co.uk/our-payment-deferral-plan-explained

Billing 01604 402 204

(Option 1)

info@billingfinance.co.uk Customer portal: https://billingfinance.co.uk/customer-portal/
Blue 0203 005 9332 customerservices@bluemotorfinance.co.uk Customer services portal: https://portal.bluemotorfinance.co.uk/Account/Login

Opening hours: Monday to Friday, 8:00 – 19:00; Saturday and Sunday, 9:00 – 17:00.

Online form: https://bluemotorfinance.co.uk/PaymentDeferral

BNP 0121 712 9000
Close 0333 321 6060 MotorCovidSupport@closebrothers.com
Hartwell customercare@hartwell.co.uk
Hitachi 0344 375 5488 eaqueries@hitachicapital.co.uk
Marsh 01706 752 385 collection@marshfinance.co.uk  Monday to Friday 9am-6pm; Saturday 9am-5pm
Moneybarn 0330 555 1230 customerservices@moneybarn.com https://www.moneybarn.com/contact-us/
Response in 7 to 10 days – no phone service. Email or portal only.
Moneyway 0345 111 7125 motorcustomerserviceteam@moneyway.co.uk  Online form – response in 7 days https://www.moneyway.co.uk/covid-19-update
Opening hours: 9.00am to 5.00pm Monday to Friday and 9.00am to 5.00pm on Saturdays. Closed on Sundays and Bank Holidays.
Motonovo 0333 200 0030 info@motonovofinance.com Online form (7 day response) https://customer.motonovofinance.com/coronavirus-support

Email address for collections team for payment deferrals:  customercontact@motonovofinance.com

Open Monday to Friday 8am-6pm

Northridge 0800 917 0931 customerhelp@northridgeuk.com Online form:  https://www.northridgefinance.com/covid-19-customer-information-and-support/
Opening hours: Monday to Friday, 9am to 5pm (all departments); Saturday & Sunday, 10am to 5pm (intermediary support depts only).
Oodle 01865 477 826 collections@oodlefinance.com Press Option 1
Online form: https://covid.oodlecarfinance.com/
Zopa 0207 580 6060 contactus@zopa.com Monday to Thursday 9am-5:30pm; Friday 9am-5pm
Funding Corp/Specialist 01244 200 793  customerservices@smfmotor.com Monday to Friday 9am-5pm

Tel: 01246 458 800
customerservice@evolutionfunding.com
Thompson Close, Chesterfield, S41 9AZ

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© 2020 Evolution Funding Ltd. All rights reserved | Evolution Funding Ltd and associated trading styles are authorised and regulated by the Financial Conduct Authority for credit brokerage. We are a credit broker not a lender. Our FCA number is 823324. Finance subject to status. Terms and Conditions apply. A guarantee may be required. Over 18’s only. PLEASE ENSURE YOU CAN AFFORD THE REPAYMENTS FOR THE DURATION OF A LOAN BEFORE ENTERING INTO A CREDIT AGREEMENT. We can introduce you to a group of carefully selected credit providers who may be able to offer you finance for your purchase. We are only able to offer a range of finance products from these providers, which may be suitable for you and we will explain the key features of these products to you (or your supplying dealer will). We receive payment from the credit provider for introducing you to them and we will pay a commission to the introducing dealer. The amount both parties receive could vary by credit provider, which may be a higher amount in relation to certain products compared with other products available. The payment received may also be higher dependent on the interest rate you are charged and this can also be affected by the term and product you receive. Typically commission received is a fixed fee or a percentage of the amount you borrow. We will not charge you any fee for our services. An introduction to us does not amount to independent financial advice. Prices, offers and information correct at time of publishing.

Evolution Funding Ltd is registered in England and Wales under registered number 11354996 whose registered office address is at Thompson Close, Chesterfield, S41 9AZ. VAT Reg. Number: GB 315630330.
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