FUNDER NAME TELEPHONE EMAIL ADDRESS INSTRUCTIONS
1st Stop 01914 921 919 hp@1ststop.co.uk
Advantage 01472 233 200 enquiries@advantage-finance.co.uk  Option 2, then Option 1
Aldermore
Alphera 0370 505 0125 customer.services@alpheraafs.co.uk Monday to Friday 8am-7pm; Saturday 9am-5pm; Sunday 10am-4pm.
Self-service portal: www.myfinance.alphera.co.uk
Billing 01604 402 204 info@billingfinance.co.uk Option 1
Customer portal: https://billingfinance.co.uk/customer-portal/
Blue 0203 005 9332 customerservices@bluemotorfinance.co.uk Customer services portal: https://portal.bluemotorfinance.co.uk/Account/Login
Monday to Friday 8am-6:30pm; Saturday and Sunday 9am-5pm
BNP 0121 712 9000
Close 0333 321 6060 MotorCovidSupport@closebrothers.com
Hartwell customercare@hartwell.co.uk
Hitachi 0344 375 5488 eaqueries@hitachicapital.co.uk
Marsh 01706 752 385 collection@marshfinance.co.uk  Monday to Friday 9am-6pm; Saturday 9am-5pm
Moneybarn 0330 555 1230 customerservices@moneybarn.com https://www.moneybarn.com/contact-us/
Response in 7 to 10 days – no phone service. Email or portal only.
Moneyway 0345 111 7125 motorcustomerserviceteam@moneyway.co.uk  Online form – response in 7 days https://www.moneyway.co.uk/covid-19-update
Open 9am – 5pm Monday to Friday; Closed Saturday and Sunday
Motonovo 0333 200 0030 info@motonovofinance.com Online form (7 day response) https://customer.motonovofinance.com/coronavirus-support
Open Monday to Friday 9am-6pm
Northridge 0800 917 0931 customerhelp@northridgeuk.com Online form:  https://www.northridgefinance.com/covid-19-customer-information-and-support/
Oodle 01865 477 826 collections@oodlefinance.com Press Option 1
Online form: https://covid.oodlecarfinance.com/
Zopa 0207 580 6060 contactus@zopa.com Monday to Thursday 9am-5:30pm; Friday 9am-5pm
Funding Corp/Specialist 01244 200 793  customerservices@smfmotor.com Monday to Friday 9am-5pm